Our Clinic

At Alsace Urgent Care and Family Practice, we provide quality healthcare service to the Castroville, Texas area, as well as around the country through the convenience of our telemedicine services. Our clinics offer affordable medical services at a fraction of the cost compared to an emergency room visit. Not to mention, you won't have to worry about waiting hours in an emergency room for inefficient, impersonal service. Our doctors always provide our patients with warm care, kindness, and convenience. 

Here for You

At Alsace Urgent Care and Family Practice, everything is designed around your comfort and convenience. Whether you’re worried about a child’s high fever, concerned that swollen hand might be broken, or having trouble getting on your regular doctor’s schedule, there is peace of mind knowing that Alsace Urgent Care is nearby.

Fast Emergency Response Time 

Professional Staff & Specialists

Cutting-Edge Facilities

Individualized Personal Treatment


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Humble Beginnings

Veteran-founded and locally owned

Welcome to Alsace Urgent Care and Family Practice! Our clinic was established in 2009 by two former medical flight surgeons who crossed paths during the Desert Storm operation while dutifully serving our nation. They were captivated by the remarkable community of Castroville, Texas, and recognized a pressing demand for a comprehensive clinic that could address a multitude of medical requirements. At our clinic, we prioritize our patients and continuously uphold the utmost standards of medical care and excellence. If you are searching for a warm and accommodating clinic that prioritizes your needs, look no further than Alsace Urgent Care and Family Practice.
(830) 538-3550

Our Medical Care Team

Owners & Physicians

Max E Best, Jr.

MD (Medical Director)

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Richard L Neel

MPH, MD (Medical Director)

Family Practice Providers

Nurse practitioners Castroville Texas

Business Administration/CFO

Jaime L Cook

RMT, MPH, CHA

Office Manager

Libby Leatherwood

WC & Occupational Medicine Specialist

Castroville, Blue Skies, Uvalde

Urgent Care Providers

Ann Black

MD

Jennifer Shadrock

FNP

Medical Assistant & Nursing Supervisors

Rosa Barrios

Castroville, Blue Skies, Uvalde

Marina Hernandez

Uvalde

Front Desk & Referral Supervisors

Alma Diaz

Uvalde

Medical Records Specialist

Kadi Hecker

Medical records specialist

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Insurance Carriers

  • Click here for our list of accepted insurance carriers

    Little Alsace Urgent Care Center accepts Medicare, PPO, and Self Pay. Additionally, the clinic is likely in-network for most major commercial carriers including BlueCross Blue Shield, United Health, Aetna, and Cigna. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.


The heart and soul of our practice,

our patients

What Our Patients Say

"I was in Castroville and needed an Urgent Care The entire staff were friendly, efficient and attentive to my needs. Dr. Black was super cool! I am a retired RN, and I knew she was doing a superb job. She took one look at my open wound, and within mins Brad, the amazing RN was assisting Dr. Black with my care. All the necessary areas of my care we handled with great care!!!! Thanks to each and every one of you! Brad and Dr. Black, you make a wonderful team!"

Gail

"My 5 star review is for Dr McCauley. My entire family loves her. Her appointment coordinator Jennifer is also amazing! They are the best and make us feel heard and comfortable and never rushed. Love them. As for the office staff they…well… I was told if I have nothing nice to say than say nothing at all. Dr McCauley is the best doctor we have ever had!!!"

Jessica

"The staff and Dr. Neel were very accommodating when my daughter’s MV High school recommended that she attend their school even though me (mom) was positive for covid, since they only tested me. Alsace allowed us to come and get her note and also along with the unnecessary test to show she is positive … or she would have to come back to school and spread it. This was so inconsiderate being that I can hardly get out of bed. This is a great team and a great staff!"

Daphne

"Utilized the Clinic’s Telemedicine option on a Sunday after testing positive for COVID on Saturday night. They were able to get me in immediately for a virtual visit and the doc gave me an excellent vitamin/supplement protocol to follow and called in a Z-PAC, Steroids & inhalers right away. She also got me in for the monoclonal antibody treatment the next day! This isn’t my regular doctor, but this Clinic is on top of their COVID treatments and gave me so much comfort in a very scary time. Highly recommend!!"

Jennifer

"I had a wonderful experience at Little Alsace Urgent Care. Lost my voice entirely and took a day off of teaching to come to the clinic. I was seen by Ricardo Benavides PA-C. He was easy to talk to, thorough and very kind! Got a steroid injection and some antibiotics, in and out in an hour. Had my voice back the next day, will definitely return and recommend to others. You may want to get their earlier in the day, I was seen almost immediately around 11am but the waiting room was full when I left."

Lauren

"I found this clinic by accident turned out to be the best clinic I've ever been to! I am now a permanent PT. I have never see the complete staff and Doctors etc. that give you the best care you could have ever dreamed of! They are all so caring I couldn't have asked for a better clinic for my health needs. Thanks to everyone at Little Alsace Urgent Care Center. If I could I would give you 20-stars as I feel you all go above everyone else! <3"

Karen

"The doctors at this urgent care are top notch. They have always spent the time with my girls to make sure they figure out the cause of what is going on and are super personable. I love going here even though doctors visits with sick kids are not fun, they take great care of their patients! Amazing! Thank you Dr. Neel and Dr. Best for being so great!"

Kelly

"Dad fell & had to see someone. Talked to his Rn & she suggested this place. We hadn’t been before so of course had to fill out papers. Very friendly & helpful. Did X-rays& found out had broken ribs."

Shari

"I've worked 30 yrs in Medical Centers, the front desk people are a very poor example of an efficiently run facility! Waiting times are ridiculous, 3 people in the waiting room for almost 2 hours ?? Come on? Insurance cards not returned? Hearing gossip?? What a shame because the Drs are well thought of!!! What kind of a business mgr do the have!!! Rate one star for Docs!"

Darlene